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Providing Respectful Care to LGBTQ+ Patients

After you complete this training, you will be able to:

~ Explain what LGBTQ+ means.

~ Provide respectful and compassionate care to LGBTQ+ patients.

~ Use respectful language and correct names and pronouns.

~ Protect patient privacy and confidentiality.

~ Recognize your responsibility under New York State regulations.

~ Demonstrate professional behavior that promotes dignity and respect.


Please watch the following video before proceeding to the test.


References

This training is based on the following guidance and requirements:

– New York State Public Health Law governing Licensed Home Care Services Agencies (LHCSAs)

– New York State Patients’ Bill of Rights for Home Care

– New York State Human Rights Law

-Federal Civil Rights requirements, including Section 1557 of the Affordable Care Act

-HIPAA Privacy Rule

-NYS Department of Health expectations for culturally competent, patient-centered, and nondiscriminatory care


Please complete the following test of the materials.

If your score is less than 100, please retake the exam. Thank you.

LGBTQ+ Test: Providing Respectful Home Care

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Step 1 of 2
Clear Signature
1.What does the "T" in LGBTQ+ stand for?
2. What should you call a patient?
3. If you accidentally use the wrong pronoun, what should you do?
4. True professionalism means:
5. A patient's LGBTQ+ identity is:
6. Which question is more respectful?
7. Every patient has the right to:
8. What should you do if your personal beliefs are different from the patient's identity?
9. Why is using the patient's preferred name important?
10. The most important responsibility of a Home Health Aide is to: