If an employee is not able to correct performance problems or if an employee violates a SARA Companion Home Care Services policy, serious action will be taken. Specifically, actions that are illegal or purposeful violations of SARA Companion Home Care Services are subject to immediate termination and do not require a written warning prior to termination.
At SARA Companion Home Care Services – honesty, respect, and adherence to all appropriate care guidelines represent the foundation of SARA Companion Home Care Services’ mission. All policies and procedures will be enforced in a fair and consistent manner.
The list below is meant to be representative of the behaviors that are not acceptable. The following is a list of things that can lead to disciplinary action, up to and including immediate dismissal:
- ~ No Call / No Show
- ~ Falsifying time sheets
- ~ Transporting patients
- ~ Excessive tardiness or absenteeism
- ~ Lying on the employment application
- ~ While at the agency or at a client’s home, being under the influence of alcohol or illegal drugs
- ~ Disregarding safety regulations
- ~ Disregarding HIPAA
- ~ Being impolite to clients or other staff members
- ~ Theft, destruction or damage of any property
- ~ Language that insults, threatens, intimidates, or abuses clients or other staff members
- ~ Failure to comply with written or verbal instructions or assigned duties
- ~ Performance that does not meet the supervisor’s expectations
- ~ Participation in activities, including off-premises activities, that may be inconsistent with the Rules of Conduct expected by all employees
- ~ Unexcused absenteeism or tardiness
- ~ Walk outs
- ~ Striking a patient
- ~ Possession of potentially dangerous weapons
- ~ Immoral conduct or indecency on Agency property or in a patient’s home.
- ~ Insubordination and/or refusal to perform assigned duties.
- ~ Sexual harassment.
- ~ Allowing non-employees (friends, family, etc.) in patient’s homes, etc.
- ~ If you are dismissed from a case for ANY reason, you will have NO FURTHER CONTACT with the client and/or their family member(s).
Resignation
Employees who resign are required to give two weeks written notice. Employees who resign and employees who are terminated are required to come into the office to pick up their last check and return their ID Badge and any equipment supplied by the agency. They are also required to leave all client information.
Final payment for all wages due will be made as soon as practical, but no later than the next regularly scheduled payday. Upon termination of employment, employees will not be paid for any accrued but unused time. If employees have taken vacation or sick time in advance of accrued time, the last paycheck will be adjusted accordingly.