Caregiver Employee Handbook

Effective: 1/15; Revised 10/22; 1/26

Welcome

Welcome to SARA Companion Home Care Services!

We are pleased to have you join SARA Companion Home Care Services, Inc. We enjoy our role in providing high quality home care services to seniors, children and disabled clients throughout the City of New York, Nassau County, and Suffolk County. We are proud of our reputation and recognize that our employees have made us the success that we are today. We hope that your experience while working here will be a positive and rewarding one.

To help you become familiar with SARA Companion Home Care Services, we have prepared this handbook. We believe that it is important to communicate our policies and expectations; and throughout this handbook, we will familiarize you with the privileges, benefits and responsibilities of being an employee of SARA Companion Home Care Services. Please understand that this handbook only summarizes our policies and practices. It is not meant to be a comprehensive description of every policy and procedure. It is intended to serve as a guide and does not constitute a contract of employment.

We ask you to review this handbook and make sure that you address any questions or concerns with the HR Manager. Once you have completed your review, we ask you to sign and return a copy of the attached Acknowledgement of Receipt Statement. This is an acknowledgement of the fact that you have received and read the handbook and that you understand its terms and provisions.

Thank you for joining our team, and we look forward to a great future at SARA Companion Home Care Services with you.

Irwin J. White

Chief Executive Officer

• Table of Contents
• I. Philosophy of SARA Companion HomeCare Services
• II. The Job Description
• III. The Employment Relationship
• IV. Employment Policies
• V. Standards of Care
• VI. HIPAA/ Patient Rights/ Confidentiality/
  Advanced Directives
• VII. Pay Practices
• VIII. Rules of Conduct
• IX. Performance Standards
• X. Benefits
• XI. Dismissal/ Termination of Employment
• Appendix A:  Standard of Conduct
• Appendix B:  Duty Codes
• Appendix C:  Employee Referral Guidelines
• Appendix D: Sick Time Accrual Rates (all employees)
• Appendix E: Vacation Accrual Rates (Level B or Higher)
• Appendix F: Personal Paid Time Off (Level A & Elite)
• Appendix G: New York Secure Choice Savings Program
• Candidate Referral Form
• Employee Handbook Acknowledgement